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Internal sales

For all sales-related matters:

Tel: +49 (0) 7940 123 8509

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Service helpline

For all after-sales matters:

Tel: +49 7940 123 450

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myGEMÜ customer portal

Your personal GEMÜ account

With a personal GEMÜ account, you benefit from numerous advantages: Live tracking of your orders, one-click access to documents and full control over your data. Register now and make processes simpler, faster and more efficient.

Everything to do with your order - clear, fast, digital

With your personal GEMÜ account, you can manage your ordering and delivery processes efficiently and transparently - all in one place. You can keep track of the status of your order at all times and have direct access to all relevant information.

Benefit from practical features such as live tracking of your orders, individual price overviews, fast document availability and a bundled order history. This makes your purchasing processes easier, faster and more efficient.

Control processes efficiently

Your advantages

More successful together: Discover how myGEMÜ supports your processes and ensures greater efficiency, planning reliability and clarity.

Availability and delivery times

See delivery times directly in the product area – no need for queries. This allows you to plan reliably and with confidence.

Customized prices

See your customized prices directly in the product area—no need to ask or check.

Simplify digital purchasing processes

With a myGEMÜ account, you can save time when preparing and tracking your orders. You can access all important information directly and easily bookmark relevant products—for maximum efficiency in your daily work.

Organize your watch lists with ease

Save frequently used products in personal watch lists for structured reorders.

Order overview available at any time

View all past and open orders in one place—including detailed views.

Integrated shipment tracking

Track your delivery live—with shipment history, tracking number, and estimated delivery date.

Quick access to documents

Download order- and product-related documents immediately—without logging into third-party systems.

Everything at a glance, in one place: myGEMÜ

Customer portal

  • Customised prices

  • Availability and delivery times always in view

  • Order-related documents

  • Order history and shipment tracking

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