1. About our terms

These terms and conditions of use (Terms) explain how you may use this website and any of its content (Site). These Terms apply between Gemü Valves Limited (we, us or our) and you, the person accessing or using the Site (you or your).

You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.

If you order any goods from the Site, the latest GEMÜ Standard Terms and Conditions will apply.


2. Using the site

We try to make the Site as accessible as possible. If you have any difficulties using the Site, please reach out to us using the ‘Contacts’ section on the website.

As a condition of your use of the Site, you agree to comply with our Acceptable Use Policy according to section 8, and 9 of this document. You also agree not to:

(a) misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
(b) attempt to gain unauthorised access to the server on which our Site is stored or any server, computer or database connected to our Site.

We may suspend or terminate access or operation of the Site at any time as we see fit.

3. Registration and password security

Use of the Site may require registration, particularly in order to make purchases or to gain access to any commercial or technical drawings or documentation.

We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time.

You are responsible for making sure that your password and any other account details are kept secure and confidential.
If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.

Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy which is available upon request.

4. Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy. This explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

7. Variation

We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

8. Acceptable use

We permit you to use the Site only for accessing information about us and purchasing our products. Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted, and may have further consequences.

9. Unacceptable use

As a condition of your use of the Site, you agree not to use the Site:

a) for any purpose that is unlawful under any applicable law or prohibited by this Policy;

b) to commit any act of fraud;

c) to distribute viruses or malware or other similar harmful software code;

d) to simulate communications from us in order to collect identity information, authentication credentials, or other information (‘phishing’);

e) in any manner that disrupts the operation of our Site or business or the website or business of any other entity;

f) to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;

g) to gain unauthorised access to or use of computers, data, systems, accounts or networks; or

h) to attempt to circumvent password or user authentication methods.

10. Bulletin boards/chat bots

We may make bulletin boards, chat bots or other communication services (Interactive Services) available on the Site.

We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (Submission) submitted to our Interactive Services.

By making a Submission, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Submission (in whole or in part) on the Site, and on any other websites operated by us, indefinitely.

Version: May 2023