Privacy Policy DPP

Data protection is a top priority for GEMÜ Gebr. Müller Apparatebau GmbH & Co. KG. The careful handling of your personal information is important to us. For this reason, your data will be treated confidentially by us in strict compliance with the applicable data protection regulations.

In the following, we explain what data we use, when and for what purpose when you use our Digital Product Pass (hereinafter referred to as DPP). Our aim is to help you understand how our DPP works and what means we use to ensure the protection of your personal data, which is important to us. We only use your personal data if we have your consent or legal permission.

In our DPP, we process the data we need for the software to function. We also use your data when you communicate with us for the purpose of contacting.

If you have any questions about data protection, please feel free to contact us at any time, for example by e-mail at [email protected] or by telephone on +49 7940 123-0.

I. Identity and contact details of the data controller

II. Contact details of the data protection officer

III. General information on data processing

IV. Rights of the data subject

V. Provision of DPP and creation of log files

VI. Use of cookies

VII. Contact via Email

VIII. Hosting

IX. Amendment of the Privacy Policy

The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:

GEMÜ Gebr. Müller Apparatebau GmbH & Co. KG (kurz: GEMÜ)
Gert-Müller-Platz 1
74635 Kupferzell
Germany

The designated data protection officer of the data controller can be reached at: [email protected].

1. Scope of processing personal data

In general, we only process the personal data of our users to the extent necessary to provide a functioning DPP with our content and services. The regular processing of personal data only takes place with the consent of the user. Exceptions include cases where prior consent cannot be technically obtained and where the processing of the data is permitted by law.

2. Legal basis for data processing

Where consent is appropriate for processing personal data, Art. 6 (1a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.

As for the processing of personal data required for the performance of a contract of which the data subject is a party, Art. 6 (1b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.

When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1c) GDPR serves as the legal basis.

If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1d) GDPR serves as the legal basis.

If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1f) GDPR will serve as the legal basis for the processing of data.

3. Data removal and storage duration

The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if this is provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfilling a respective contract.

When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:

1. Right of access (Art. 15 GDPR)

You may request the data controller to confirm whether your personal data is processed by them.

If such processing occurs, you can request the following information from the data controller:

• Purposes of processing
• Categories of personal data being processed
• Recipients or categories of recipients to whom the personal data have been or will be disclosed
• Planned storage period or the criteria for determining this period
• The existence of the rights of rectification, erasure, restriction or opposition
• The existence of the right to lodge a complaint with a supervisory authority
• If applicable, origin of the data (if collected from a third party)
• If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected
• If applicable, transfer of personal data to a third country or an international organization

2. Right to rectification (Art. 16 GDPR)

You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay.

3. Right to the restriction of processing (Art. 18 GDPR)

You may request the restriction of the processing of your personal data under the following conditions:

• If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data;
• The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use;
• The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
• If you have objected to the processing pursuant and it is not yet certain whether the legitimate interests of the data controller override your interests.

4. Right to erasure ("Right to be forgotten") (Art. 17 GDPR)

If one of the following reasons applies, you have the right to request the deletion of your personal data without undue delay:

• Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
• You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data.
• You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) GDPR.
• Your personal data has been processed unlawfully.
• The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which we are subject.
• Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

The right to deletion does not exist if the processing is necessary:

• to exercise the right to freedom of speech and information;
• to fulfil a legal obligation required by the law of the Union or Member States to which we are subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative;
• for reasons of public interest in the field of public health;
• for archival purposes of public interest, scientific or historical research purposes or for statistical purposes;
• to enforce, exercise or defend legal claims.

5. Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data in a structured common and machine-readable format or to request that it be transferred to another controller.

6. Right to object (Art. 21 GDPR)

For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1e) or 6 (1f) GDPR; this also applies to profiling based on these provisions.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.

7. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the supervisory authority (State Commissioner for Data Protection and Information Security Baden-Württemberg, PO Box 10 29 32, 70025 Stuttgart, Germany, Tel.: +49 711 615 541-0, E-Mail: [email protected]) if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

1. Description and scope of data processing

When you enter a link with a DPP URL or scan and open a QR code with a DPP URL, your browser connects to our cloud or our servers and displays the corresponding product data. Log files are created that contain the following data records:

• Date and time of access
• Requested URL
• The IP address is not stored

In the event of an error, details of the error that occurred are logged in the existing log file.

This data is not merged with other data sources. No further personal data is collected or processed beyond the display of the requested product data.

The data is provided automatically when the page is accessed; without processing this data, the DPP may not be able to be provided securely.

The recipients of the data are our IT and administrators, as well as hosting/IT service providers as our processors, if applicable. The data is not transferred to third countries.

2. Purpose of data processing

The storage in logfiles is done to ensure the functionality of the DPP. The data is also used to optimize the DPP and to ensure the technical stability, error analysis, prevention of misuse and IT security. An analysis of the data for marketing purposes does not take place.

These purposes, i.e. secure and trouble-free operation and the prevention/analysis of attacks and errors, also constitute our legitimate interest in data processing in accordance with Art. 6 (1f) GDPR.

3. Legal basis for data processing

The legal basis for the temporary storage of data and logfiles is Art. 6 (1f) GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer required for the purpose of its collection. In the case of data storage in logfiles, this is the case after fifteen (15) days.

We do not use cookies or similar technologies that access or store information on your device (e.g. local storage, tracking pixels, SDKs) unless this is technically necessary.

1. Description and scope of data processing

You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored. This includes the following data:

• Email address
• Communication content (text/attachments)
• Communication metadata (time, subject, sender/recipient)

The data will be used exclusively for the processing of the conversation. The recipients of the data are the relevant internal departments and, where applicable, email/IT service providers acting as our processors. The data will not be transferred to third countries.

2. Purpose of data processing

If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data. The processing is carried out for the purpose of handling and responding to the enquiry and, if necessary, for follow-up communication.

3. Legal basis for data processing

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1f) GDPR. Our legitimate interest lies in responding to your enquiry, which you send by e-mail, in the best possible and most efficient manner.

If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1b) GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected and there are no legal retention periods preventing deletion. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.

5. Objection and removal

If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

The objection to storage is made available via the email address [email protected].

In this case, all personal data stored while establishing contact will be deleted.

The DPP is hosted on servers of a service provider commissioned by us.

Our service providers are: ETES GmbH for the “GEMÜ DPP” and Netcup GmbH for the “DPP Software”.

The service providers act as processors for GEMÜ in accordance with Art. 28 GDPR.

The server of the website is geographically located in Germany.

We reserve the right to amend the Privacy Policy in order to adapt it to any changes in the legal situation or in the event of changes to the service and data processing.