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On our web pages and in our online shop, we use strictly necessary cookies and cookies that are needed to process your queries. We also use tracking cookies, which help us to optimize our online presence and offer you a better browsing experience as a result.

You can find further information in our Data Protection Statement. Data protection statement

Functional cookies

These cookies are strictly necessary to enable you to use all the functions and features of GEMÜ web pages. Consequently, they are enabled by default and cannot be disabled. If you wish to avoid these cookies, you can do so by changing the settings in your browser.

Web analysis cookies

Here you can decide whether you want to allow a unique web analysis cookie to be stored in your browser that will enable the website operator to record and analyse various statistical data. If you do not want to allow this, click on the following link to store the Piwik opt-out cookie in your browser.

Unfortunately, GEMÜ is currently unable to store settings for multiple browsers or about multiple user accounts. It is also possible that, irrespective of the security settings you have set in your browser, the cookies set by GEMÜ will be deleted when you close the browser and will therefore no longer be available in your next session. If you close or change your browser, or if you use more than one PC, you may have to make some of the changes again.

GEMÜ Service

Customer satisfaction does not arise solely from the punctual delivery of a functional product. In reality, it comes from a whole series of factors, starting with the optimal product range and the corresponding product documentation, right through to sophisticated technical support.

Instrumentation

In this respect, GEMÜ supports plant designers and end users in the optimal design of valves, measurement and control systems and their assembly if required. Position indicators, electrical position indicators and positioners and process controllers can even be pre-installed ex works, for example and precisely adjusted to the valves. The measurement systems are also generally pre-installed or initialized. On-site installation or commissioning in the plant can also be performed on request.

Remote maintenance

All the current software versions for measurement and control systems are available on the website at all times. Alternatively, GEMÜ can also perform remote maintenance. If necessary, our service centre colleagues can carry out the update directly on location as well.

Maintenance

GEMÜ is known for its high-quality products that are updated and optimized time and again. Spare and wearing parts are therefore available for years or are replaced by equivalent components. In addition to ordering spare parts, customers also have the option to order the expansion, modification and installation of valves and measurement and control components.

Diaphragm changing

We will happily compile a specific training programme for our customers to help them familiarize themselves with the performance capabilities of our products and operate them in a process-reliable way. This also comprises a special module for service and maintenance personnel and further education for authorized service trainers. The key here is safely changing the diaphragm in diaphragm valves.