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On our web pages and in our online shop, we use strictly necessary cookies and cookies that are needed to process your queries. We also use tracking cookies, which help us to optimize our online presence and offer you a better browsing experience as a result.

You can find further information in our Data Protection Statement. データ保護方針

Functional cookies

These cookies are strictly necessary to enable you to use all the functions and features of GEMÜ web pages. Consequently, they are enabled by default and cannot be disabled. If you wish to avoid these cookies, you can do so by changing the settings in your browser.

Web analysis cookies

Here you can decide whether you want to allow a unique web analysis cookie to be stored in your browser that will enable the website operator to record and analyse various statistical data. If you do not want to allow this, click on the following link to store the Piwik opt-out cookie in your browser.

Unfortunately, GEMÜ is currently unable to store settings for multiple browsers or about multiple user accounts. It is also possible that, irrespective of the security settings you have set in your browser, the cookies set by GEMÜ will be deleted when you close the browser and will therefore no longer be available in your next session. If you close or change your browser, or if you use more than one PC, you may have to make some of the changes again.

返品

お客様のためのサービス

GEMÜ からご購入の製品について,調査してほしいから返品したいとお考えですか?

その場合には代理店が対応いたします。

返品の処理をできるだけ迅速に行うため,下記の詳細を予めお知らせください:

  • 製品データおよび注文データ
  • 使用分野の情報
  • 返品の理由その他のコメント

それらに基づき,当方にて,物品に添付して社内管理に用いる返品申告用紙を作成します。

用紙の該当警告表示に×印を記入し,署名のうえ梱包外側に貼付してください。

これは特に従業員が未知の流体に接触することを防ぐためです。

また当然ながら,同じ理由で,使用済み製品については入念な洗浄ないし消毒が必要です。

明確・完全に記入された返品申告用紙が添付されていない返送品は処理できないことをご了解ください。